Edit review request

This edit has added some good wording on communal innovation, but the section "Encourage Innovation" is a bit fragmented as a result (comunal innovation is mentioned in both paragraphs and flow is not ideal). Copyediting needed.

Everything looks good to me. I took a look at this section and made a small tweak to improve flow. (e.g.: first paragraph identifies problem, second paragraph focuses on solutions) But feel free to make further adjustments to get to where we need to be.

Main one I spotted is the platform isn't what's remained static. the modes of interaction, or interaction method, or approach to interaction, is what's stayed static. May be better wording for this? Also reversed sentence order to state what is needed, then why (not the other way round).