Mobile/Research/Qualitative Studies/India/Notes/Rahul

From Strategic Planning

Rahul

  • 26, freelance software dev, erp tools (think mint.com)
  • has android, samsung galaxy SL
  • tata docomo prepaid. 1500 min, 200 MB, recharges from the internet (not from store) if needed
  • nuclear family of four, lives with parents and younger brother, studying architecture has laptop of his own.
  • desktop at home, laptop for work/on the go, desktop at work (but uses laptop)
  • next purchase: kindle dx. no browser, optimized for reading.
  • metal fan - iron maiden/purple haze
  • worked at ibm before "passing out" but doesn't want to sit in an office at a 9-5 job where you do what is told of you
  • goals: have a company by the time i'm 30, own my own skills. open a bookstore, use technology (microsoft touch tables, members get a smart card, associated with your phone, get personalized service).
  • used to use timetables, paper before internet and mobile
  • uses a suite of PM and productivity apps, all synched with his android (evernote, google docs, fundlist?, intuit money manager (pays 1R per day)).
  • manual, quicker tastsk done on the go
  • "I have my information everywhere. I have to trust the data service that I use to keep it there. It should be present under any circumstances"
  • GPRS, caching, hot swappable memory card? i would like my phone to allow me to be truly on the go. my phone has caching
  • past tech life: used brittanica and merriman webster; wap sites were nascent, not that useful; had email (hotmaiil, yahoo) mostly for "show off" purposes, went to rediff, now gmail - better because it synchs with calendars etc
  • learns about and filters new technologies from addictivetips.com
  • "we asians don't like to pay for tools. everyone knows that"
  • GPRS: gave us faster download times, but now beyond ringtones and wallpapers. resizing websites, easier to view, gmail.
  • I do thorough research. I look at things others overlook. I read the fine print. I check it out. And if it's bad, I remove it.
  • Facebook, online poker - waste of time. Silly, really. I'd rather spend my free time outdoors (riding a bike)
  • Free time on computer, I read blogs, oatmeal comic strips (?), Youtube, miniclips (online flash games), BUT mainly I like to be in learning mode (talks at length about productivity reading and tools).
  • I've upgraded my desktop hardware myself about 6 times since I've bought it. Even replaced my CPU. Set up DNA tv (with custom 10M HDMI cable) and showed his parents photos on his comoputer in HD.

Mobile

  • If there's not a native android app, I use my mobile browser
  • Android, has free apps, also needed for work as they are making a mobile app eventually
  • Lookout for best rated app in the android store. (ever contribute ratings?)
  • NG PAY, Evernote, and other apps synched with online apps. "All the stuff I do on my desktop, I'd like to do on my mobile"
  • Docomo activated their 3G, still slow
  • Have not enabled location based service - not many use cases.
  • Quick, small notes, small mails, small checks - On the go. When I'm at home, I don't see the reason to use it.
  • Data card - tata. GPRS not great, 3G not great.
  • On my PC I can take care of heavy data.
  • Might be lazy in the morning and use mobile, while eating breakfast.
  • Ebooks, reading - double tap on large page. Websites/Feeds - engadget, techcrunch
  • I'm not desparate to connect to a free wifi hotspot
  • Gamer role playing games, movie reviews, might lead to strained eyes. More difficult content.
  • Before Samsung, had Nokia N95 and iPod Touch. Took both around.
  • N95: gmail, ng pay. iPod Touch: used on wifi only
  • Contribute? only on serious sites. not on silly sites.

Wikipedia

  • "I don't ahve anything else for serious information"
  • I go there to look for things I know I want. Not randomly.
  • Solid concrete information - I don't have to go anywhere else, it's all in one place.
  • Used to take me 1/2 hour to gather information (would copy from websites and put it into word)
  • "People should know Wikipedia is good. Google gets the credit "Google it," but Google just gives you and advanced search - it's Wikipedia that gives you the answer."
  • So used to static info. Always there.
  • Authenticity - couldn't rely on it at first. That transition took time. Would use google to verify, now most of the things i read are true.
  • I know maybe 20 - 30% of what's there. (uses that to gauge)
  • Never edited - no time. Sorry.
  • visits almost everyday
  • I've never registered. Never come across a need to get features. If you have an account......how would I know that? What features does it offer me?
  • Likes thumbnails ("doesn't hog bandwidth")
  • Wants native Android app - it makes a difference to me I would rather use an official app. can trust. will accurately reflect the website.
  • POTENTIAL TO DEMO FEATURES THROUGH OFFICIAL MOBILE APP
  • would think search bar would be bigger.
  • my friends owuld say it's an elite club. it's actually normal people. have not met one of them. a lot of links intimidating.
  • tie up with institutions - education, knowledge driven community, 11th standard time
  • FEATURES: post an article or comment, setting options (font, colors), manual settings to control content, black or white background
  • 2011 reader, not the 1900s they ahve to keep up with kindle, google reader, learn from them. on kindle, you can click the word and see the definition.
  • LIKE WIKIPANION - INTEGRATION WITH WIKTIONARY
  • had another android app (get name from aparna's photo)
  • lots of links and photos - drag and pinch. smaller tasks.
  • multimedia - time consuming, multiple tabs quite time consuming to use more clicks.
  • SHOW/HIDE - good, less bandwidth
  • when my pages get slow, i know i've gone too far (used to much, need to "top off")
  • Alerts you when you're out.
  • doesn't comment on blogs
  • annoying to use facebook ID. can't they use open source, something less obtrusive?
  • Wikipedia is not an interactive website. Could be more dynamic - last edited, some box, gives contributors a grade (i know this guys stuff, he actually takes a lot of time to do that. he's a pro user), notes of stuff that's not there, needed.