Sue Gardner cross-posted from Clay Shirky's talk.
She stated that like other online hobbyist activities, four main factors probably motivate Wikipedia editing. They could be used as a framework for motivation:
- Autonomy (nobody assigned me to do it, I wanted to do it)
- Competence (I am good at it, and by practicing I get better, which is fun)
- Feedback (I get more useful feedback than before, which helps me improve faster, which makes me happy)
- Reputation/respect (I can show off, and be publicly rewarded/honoured for being competent)
- Comments by others
- 'Ad-hoc'racies (or adhocracies) - groups that come together without pre-planning.
Piotrus asked "what makes adhocracies work well? And what destroys them? There are answers to those issues in existing literature, and we may be well-advised to read up a little on it".
Sue Gardner noted from our existing article, the characteristics of an adhocracy:
- Organic - highly organic structure
- Low formalization - little formalization of behavior
- Specialization - job specialization based on formal training
- Functionality for housekeeping but project based for "work" - a tendency to group the specialists in functional units for housekeeping purposes but to deploy them in small, market-based project teams to do their work
- reliance on liaison devices - a reliance on liaison devices to encourage mutual adjustment, the key coordinating mechanism, within and between these teams
- Low standardisation and role definition - low standardization of procedures, because they stifle innovation, roles are not clearly defined
- selective decentralization
- work organization rests on specialized teams
- power-shifts to specialized teams
- horizontal job specialization
- high cost of communication (dramatically reduced in the Networked Age)
- culture based on democratic and non-bureaucratic work