Survey INTERIM results
Designing adequate follow up questions is tricky business. As you saw with the survey, you learn more as you go along that helps you come up with better questions.
We haven't leveraged the feedback from the open-ended questions yet. I think that would give us the best direction for asking follow up questions. I know we don't want to start invading privacy or anything. But certainly, we could aggregate some of the open-ended responses, and look for trends... that would tell us where to dig in our follow-up interviews.
There might be multiple good ways to aggregate them, BTW. One is by the number of edits. But another is by the type of complaint -- some who said "complexity was/wasn't a reason", some who said "community was/wasn't a reason". The more we can parse and re-parse the data, the better.