Finding and interviewing ex-editors

Randomran,

Thanks for your comments. In response:

  • I think limiting selections to the top 4 is a great idea. There may be an issue with the Limesurvey though. For multiple choice answers where multiple answers are allowed, the default text is "Check all that apply" and I don't think there's a way to change that. Let me look into that and get back to everyone. (Note: Limesurvey doesn't have a "select all" option, so a user would actually have to click on all of the boxes to select all. But regardless, I think the idea is good).
  • I actually disagree on giving users a list of things they want changed. In my experience, if you ask users an open ended question about what specifically they'd want to change, they generally won't give very insightful/specific responses. Yet if you give them a list of options, they usually don't have problems picking the ones that resonate with them. I do like the open ended question of "What was your best experience at Wikipedia?" But while that question will shed light on the positive things we can do to help users stay (e.g., make Wikipedia more friendly), it doesn't do as good of a job shedding light on the negative things we might fix (e.g., remove destructive editors.). Maybe we can ask both sets of questions?
  • Agreed on changing the wording on #4 to "What was your worst experience at Wikipedia." This question will work nicely with "What was your best experience at Wikipedia"

Also, please feel free to make any wording changes on the wiki. And thanks again for your feedback!

Howief23:46, 15 December 2009