Survey INTERIM results

Sure. I know a thing or two about primary research / surveys. But more than anything, I'd need to know what Howie and Philippe are trying to achieve.

Randomran13:48, 3 February 2010

Great! Just to clarify: by follow-up questions, I meant asking respondents follow-up questions. About 30% said they were willing to talk to someone about their experiences. I think it would be helpful if we followed up with as many people as possible. As Howie has said, it will add texture to the results, and it will give all of us a chance to get some one-on-one time with ex-editors. Who knows? Maybe it will help convince some ex-contributors to come back?

We would need two things: a "script" of questions to ask the various respondents, and volunteers to talk to 3-10 people per volunteer.

How does this sound? Others interested in helping?

Eekim15:42, 3 February 2010
 

Designing adequate follow up questions is tricky business. As you saw with the survey, you learn more as you go along that helps you come up with better questions.

We haven't leveraged the feedback from the open-ended questions yet. I think that would give us the best direction for asking follow up questions. I know we don't want to start invading privacy or anything. But certainly, we could aggregate some of the open-ended responses, and look for trends... that would tell us where to dig in our follow-up interviews.

Randomran05:54, 4 February 2010

Howie is working on response aggregation right now. :)

~Philippe (WMF)18:10, 4 February 2010
 

There might be multiple good ways to aggregate them, BTW. One is by the number of edits. But another is by the type of complaint -- some who said "complexity was/wasn't a reason", some who said "community was/wasn't a reason". The more we can parse and re-parse the data, the better.

Randomran21:31, 4 February 2010

I think Howie and Eugene are working on some word counts, clouds, etc... but I'm not sure exactly. :) Maybe they'll jump in....

~Philippe (WMF)22:21, 4 February 2010